If you dispatch field work into Arizona more than a couple of times a month, you have probably felt the per-ticket tax: re-vetting a technician, re-explaining the site, re-negotiating a rate, and hoping someone shows up inside your SLA. A coverage retainer removes all four problems at once — and in 2026 we made our pricing fully public.
Updated terms — October 14, 2026
The three-tier pricing described in the original July 2026 article is retired for new engagements. Current priority support is $2,000/month for approximately 8–10 scheduled support hours, with additional work billed separately. Scheduled engineering is $125/hour ($250 two-hour minimum); advanced smart hands $150/hour ($300 minimum); same-day priority $175/hour ($350 minimum); after-hours/weekend $187.50–$200/hour (two-hour minimum); emergency response $225/hour ($450 minimum), subject to availability. Site audit $1,500; materials cost plus 20%; travel with written approval. Projects are separately scoped. Existing signed legacy contracts remain governed by their terms. See current field coverage.
What every visit includes
Photo documentation, a work log entry, parts and serials recorded, and a next-action recommendation. Monthly, you get hours used and remaining, the visit list, and SLA performance. Additional reporting is agreed in the written scope.
Ready to look at fit? Start at Reserve Coverage with your site count and service area, or email dispatch@alreadyherellc.com — we respond with tier fit and availability, after reviewing scope and availability.