Service catalog
42 productized field services. Fixed scope. Known price.
Every service below has a defined scope, a concrete deliverable, and a time estimate — so remote teams, MSPs, and national providers can order Arizona field work like a product, not a negotiation.
Assessments & Audits
Network Health Assessment
Quoted under current Weston scheduleSingle-site wired network review: switching, cabling, rack condition, ISP handoff, labeling.
Deliverable: Findings report with photos + prioritized fix list
3–5 hrs onsite
Wi-Fi Assessment
Quoted under current Weston scheduleCoverage walk, AP placement review, interference check, guest/corp segmentation review.
Deliverable: Coverage findings + remediation recommendations
3–6 hrs onsite
Printer Fleet Assessment
Quoted under current Weston scheduleInventory of print devices, supply status, firmware, connectivity, and utilization.
Deliverable: Fleet inventory sheet + consolidation recommendations
2–4 hrs onsite
Restaurant Technology Assessment
Quoted under current Weston schedulePOS, KDS, network, peripherals, and back-office systems review for one location.
Deliverable: Site technology report + risk flags
2–4 hrs onsite
Retail Store Technology Assessment
Quoted under current Weston schedulePOS lanes, handhelds, network closet, connectivity, and peripheral health for one store.
Deliverable: Store readiness report + photos
2–4 hrs onsite
New Site Readiness Assessment
Quoted under current Weston schedulePre-buildout walkthrough: power, pathways, demarc, closet condition, mounting surfaces.
Deliverable: Site readiness checklist + photo package
2–3 hrs onsite
Data Center Walkthrough
Quoted under current Weston scheduleCage/row inspection: airflow, cable hygiene, labeling, capacity, physical security observations.
Deliverable: Walkthrough report with photo evidence
2–4 hrs onsite
Rack Audit
Quoted under current Weston schedulePer-rack elevation verification, port mapping spot checks, power draw review, labeling.
Deliverable: Rack elevation docs + discrepancy list
~1 hr per rack
UPS Audit
Quoted under current Weston scheduleUPS inventory, battery age/status, load check, alerting configuration review.
Deliverable: UPS status report + replacement schedule
2–3 hrs onsite
Camera / CCTV Assessment
Quoted under current Weston scheduleCamera count, coverage angles, recording health, NVR storage, and cabling condition.
Deliverable: Coverage map + health report
2–5 hrs onsite
Access Control Audit
Quoted under current Weston scheduleDoor hardware, controllers, credential hygiene, fail-safe/fail-secure verification.
Deliverable: Door-by-door audit sheet + risk notes
2–5 hrs onsite
Biomedical Equipment Inventory
Quoted under current Weston scheduleClinical device inventory with model, serial, location, and connectivity capture.
Deliverable: Asset register (CSV/report) + photo tags
4–8 hrs onsite
Infrastructure Assessment (Full)
Quoted under current Weston scheduleComprehensive multi-system site review: network, power, racks, endpoints, physical security.
Deliverable: Executive report + prioritized roadmap
1 day onsite
Asset Inventory
Quoted under current Weston scheduleIT asset capture across one site: make, model, serial, location, condition.
Deliverable: Asset register ready for CMDB import
3–8 hrs onsite
Warranty Verification
Quoted under current Weston scheduleSerial capture and warranty/entitlement lookup across the device fleet.
Deliverable: Coverage matrix + renewal recommendations
Remote + 2–3 hrs onsite
Smart Hands & Onsite Support
Smart Hands Half-Day
Quoted under current Weston schedule4 hours of directed onsite work under your remote team's guidance.
Deliverable: Work log + photo documentation
4 hrs
Smart Hands Full-Day
Quoted under current Weston schedule8 hours of directed onsite work under your remote team's guidance.
Deliverable: Work log + photo documentation
8 hrs
Remote Hands Block (Data Center)
Quoted under current Weston scheduleReboots, cable moves, media swaps, console access inside a data center environment.
Deliverable: Ticket-by-ticket completion notes
Per visit
Standard Dispatch Visit
Quoted under current Weston scheduleSingle-issue onsite response: diagnose, fix or stabilize, document.
Deliverable: Resolution notes + photos
1–2 hrs typical
Emergency Response Visit
Quoted under current Weston scheduleAfter-hours or same-day urgent dispatch for outage-level events.
Deliverable: Incident report + stabilization summary
ASAP scheduling
Vendor Escort
Quoted under current Weston scheduleBadged escort and oversight for third-party vendors on your site.
Deliverable: Visit log + observation notes
As scheduled
Equipment Verification Visit
Quoted under current Weston scheduleReceive, inspect, serial-capture, and stage delivered equipment.
Deliverable: Receiving report + serial manifest
1–2 hrs
Preventive Maintenance Visit
Quoted under current Weston scheduleScheduled cleaning, patch-cable hygiene, filter/fan checks, visual inspection.
Deliverable: PM checklist + exception flags
1–2 hrs
Installation & Deployment
Server Installation
Quoted under current Weston scheduleRack, cable, label, and power-on one server per your build sheet.
Deliverable: As-built photos + port map
1–3 hrs
Access Point Installation
Quoted under current Weston scheduleMount, cable-terminate verification, and adoption support per AP.
Deliverable: Placement photos + AP inventory
30–60 min per AP
POS Deployment
Quoted under current Weston scheduleInstall and verify one POS lane: terminal, printer, cash drawer, payment device.
Deliverable: Lane test checklist + photos
1–2 hrs per lane
Device Rollout (Desktop/Kiosk)
Quoted under current Weston scheduleSwap or deploy end-user devices per runbook, per unit.
Deliverable: Per-unit completion checklist
30–45 min per unit
Rack & Stack (Per Rack)
Quoted under current Weston schedulePhysical install of rack equipment per elevation: mount, cable, label, power.
Deliverable: As-built elevation + photos
2–6 hrs per rack
Network Cutover Support
Quoted under current Weston scheduleOnsite hands during a switch/firewall/circuit cutover window.
Deliverable: Cutover log + rollback notes
Per window
Printer Installation
Quoted under current Weston scheduleDeploy and network one print device, driver verification with your team.
Deliverable: Install confirmation + test page
~1 hr
Digital Signage Installation
Quoted under current Weston scheduleMount display/player, cable, and verify content loading.
Deliverable: Install photos + sign-off sheet
1–3 hrs per unit
Structured Cabling (Small Runs)
Quoted under current Weston schedulePatch and short-run cabling, terminations, and testing up to 10 drops.
Deliverable: Test results + labeling map
Per scope
Specialized & Project Services
Site Survey (Standard)
Quoted under current Weston scheduleDocumented walkthrough for a planned project: measurements, photos, pathways.
Deliverable: Survey packet in your template or ours
2–4 hrs onsite
New Store Survey
Quoted under current Weston scheduleRetail/restaurant pre-opening survey: closet, counts, mounting, power, connectivity.
Deliverable: Opening-readiness survey packet
2–4 hrs onsite
Healthcare Equipment Installation
Quoted under current Weston scheduleClinical-environment device install with infection-control awareness.
Deliverable: Install record + serial capture
Per scope
Network Engineering Visit
Quoted under current Weston scheduleOnsite switch/firewall/AP configuration work with your change ticket.
Deliverable: Change log + configuration notes
Per scope
Wireless Survey (Active)
Quoted under current Weston scheduleActive signal survey with heat-mapping of coverage per floor.
Deliverable: Heat map + AP placement plan
4–8 hrs onsite
Office Move Support
Quoted under current Weston scheduleDisconnect/reconnect of workstations, network gear, and peripherals.
Deliverable: Move checklist + per-seat verification
Per scope
Lifecycle Planning Report
Quoted under current Weston scheduleFleet age analysis and refresh scheduling from inventory data.
Deliverable: Refresh roadmap + budget estimate
Remote
Executive Technology Report
Quoted under current Weston scheduleQuarterly plain-language technology posture summary for leadership.
Deliverable: Executive PDF report
Remote
Annual DR/BCP Walkthrough
Quoted under current Weston schedulePhysical verification of backup power, failover gear, and recovery documentation.
Deliverable: Walkthrough findings + gap list
Half day onsite
Compliance Documentation Support
Quoted under current Weston schedulePhoto/document evidence collection for audits (PCI, HIPAA physical controls).
Deliverable: Evidence package per your checklist
Per scope
Need something not on the list?
Send the scope through dispatch intake and we'll return a written quote with fixed pricing — or fold it into a monthly coverage retainer.